LAST UPDATED: January 13, 2024

 

This privacy policy applies when you visit or use our websites, forms, tools, and other services, including events, that refer or link to this privacy policy (each, a “Service” and collectively, the “Platform”). This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you.

The MEUS Science corp. company (“MEUS”) that owns or administers the Platform, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Platform.

We will indicate within the registration processes of our products and services and other forms or tools what types of personal information are required and those that are requested. You may choose not to submit the requested information, but that may limit or prohibit the services that MEUS is able to provide to you.

 

PERSONAL INFORMATION WE COLLECT

There are two types of information we collect.

“Non-Personal Information” is information that is not personally identifiable to you. This information is collected automatically when you access our website with a web browser. Non-Personal Information may include your IP address, web browser and device information, general demographic data. Additionally, as you browse the Platform, we collect information about the individual web pages that you view, what websites or search terms referred you to the Platform, and information about how you interact with the Platform. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We do not respond to web browser “do not track” signals. We treat the data of everyone who comes to our website in accordance with this Privacy Policy, whatever their “do not track” setting is.

“Personally Identifiable Information” is information that you provide to us as part of obtaining services from us. Personally Identifiable Information may include your name, address, email address, financial information, credit card information and other information about you, your spouse, dependents, or your business that you share with us in order for us to provide our services to you.

Additionally, when you make a purchase or attempt to make a purchase through the Platform, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Stripe, and PayPal), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about Non-Personal Information, Device Information, Personally Identifiable Information, and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your information to provide you with the services you request. We may also use your information, as permitted by law, to offer you relevant information, products, or services.

We contract with third-party service providers to provide certain services for our business, such as credit card processing, and computer system services. We provide to these service providers the information they need to perform these services. The information we provide may include Personally Identifiable Information.

  • To send you emails from time to time.
  • To provide, activate and manage your access to and use of the Platform.
  • To ensure that content from our websites is presented in the most effective manner for you and for your computer.
  • To provide you with information, products and/or services which we feel may interest you.
  • To deliver targeted advertisements, promotional messages, notices and other information related to the Platform and your interests.
  • To provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties such as sponsors.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our Platform.
  • To notify you about changes to our Platform.

We may also use your information for internal purposes such as internal reporting.

We use the Order Information that we collect generally to fulfill any orders placed through the Platform (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Non-Personal Information and the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Platform (for example, by generating analytics about how our customers browse and interact with the Platform, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Platform–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, if some or all of the business assets of any our company are sold or transferred, we generally would transfer the corresponding information regarding our customers and Visitors to the purchaser. We also may retain a copy of that information.

Finally, we may share information that we have collected with governmental agencies and other organizations assisting us in fraud prevention or for investigative purposes, to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We may do so when permitted or mandated by law; trying to protect against or prevent fraud; attempting to prevent unauthorized or improper transactions; or investigating fraud or improper conduct that has already taken place. In these instances, the information is not provided to these agencies or organizations for marketing or any other unrelated purposes.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

HOW YOUR INFORMATION IS SECURED

We use encryption technology such as TLS/SSL during transmission and the storage of Personal Information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Understand that certain areas of our website are public, such review forms or any other type of form or forum. You should not include any personal information when posting to a public area, for example a review form, that can be seen by everyone viewing our website.

You should never transmit any private documents or other Personally Identifiable Information to us by email. Email is generally an insecure method of communication and easy for third parties to intercept. If you do send information to us by email, you should use password protected files and you should NOT send the password for such files in the same email.

We use secure online portals for data submission. You should not send any private documents or other Personally Identifiable Information to us by postal mail. Postal mail may not be secure or reliable, especially in and across some international countries.

MEUS operates internal operations on the OneDrive platform, hosted by Microsoft. A copy of the Microsoft Privacy Policy is available at https://privacy.microsoft.com/en-ca/privacystatement.

 

CHILDREN

To access or use the Platform, you must be 19 years or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 19 are prohibited from using the Platform. We do not knowingly collect information from children under the age of 19 or target the Platform to children under 19.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Platform), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

REQUEST THE DELETION OF YOUR PERSONAL INFORMATION

You have the right to request that we delete any of your personal information, subject to exceptions set forth by the law (such as, including but not limited to, where the information is used to identify and repair errors on the Platform, to detect security incidents and protect against fraudulent or illegal activities, to exercise certain rights etc.).

If no legal exception applies, as a result of exercising your right, we will delete your personal information and direct any of our service providers to do so.

To exercise the rights described above, you need to submit your verifiable request to us by contacting us via the details provided in this document.

For us to respond to your request, it’s necessary that we know who you are. Therefore, you can only exercise the above rights by making a verifiable request which must:

  • provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorised representative;
  • describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will not respond to any request if we are unable to verify your identity and therefore confirm the personal information in our possession actually relates to you.

If you are an adult, you can make a verifiable request on behalf of a minor under your parental authority.

You can submit a maximum number of 2 requests over a period of 12 months. Upon receipt of such request, we will use best efforts to delete your personal information within ninety (90) days of your request.

You acknowledge and agree that it may not be possible to completely delete all Personal Information due to technological and legal constraints. Such a legal constraint may include the requisitioning of us by provincial or federal government entities to disclose Personal Information for the purpose of an investigation.

 

WHAT THIS PRIVACY POLICY DOESN’T COVER

This Privacy Policy does not apply to services offered by third-party providers. Those include service provided by others through us or on our behalf, including social media. You should carefully read the privacy policies and any terms of such third-party providers.

Our Platform may contain links to other websites that are not under our control. Those websites are not governed by this Privacy Policy; they may have their own policies. We provide such links solely for the convenience and information of our visitors.

 

DATA RETENTION

We keep your information for as long as needed to provide our services or as required by law.

 

LAW AND COMPLIANCE

This Agreement shall be governed by the laws of Canadian Federal Personal Information Protection and Electronic Documents Act without regard to conflicts of law provisions.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. It is recommended that you read over this Policy from time to time to keep informed of our commitment to the protection of your private information and any changes to this Policy. You must agree to this Policy and any changes to this Policy prior to continuing use of the Platform.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at members@withmeus.com or by mail using the details provided below:

565 Smithe Street, Vancouver, BC V6B 0E4, Canada